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Improve Employee Performance: Give Feedback and Resolve Defensiveness

Date and Time

Date: 2014-07-15
Time: -

Agenda

Why Most Performance Feedback Models Are Ineffective

Gain Employee Cooperation vs. Compliance for Best Results

Constructive Criticism Isn't Constructive

The Three Biggest Mistakes Managers Make in Giving Feedback

Skill to Give Employees Feedback the Way They Want to Be Given It

What to Say and How to Say It, Including Words and Phrases

Skill to Resolve Employee Defensiveness and Negative Reactions

Identifying and Answering Employee Concerns

Skill to Give Positive Feedback Employees Will Believe and Act on

Faculty

Ross Blake, Ross Blake Associates, Inc.

Credits

HR Certification Institute ,HRPD ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Click here for detailed credit information

Who should attend?

This live webinar is designed for supervisors, team leaders, business owners and managers, presidents, vice presidents, human resource managers and others with management responsibilities.

Improve Employee Performance: Give Feedback and Resolve Defensiveness

SKU: 394142EAU
Date: 2014-07-15
Time: -

Price: $99.00 USD